DC Power Jack For HP Pavilion x360 convertible 14-dy We do not accept returns or exchanges on any products.We only replace items. If you receive a damaged or defective product, we will need a clear photograph of the product in your order to expedite the process.Before placing the order, please make sure you are ordering the correct part that matches our image, item name, and part number.Warranty:- We give a 30 Days warranty on this item, it depends on item condition. There is no warranty on burned or physical damage items